PMO Certified Practitioner v1.0

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The Benefit Adherence Indicator (BAI) demonstrates

  • A. The probability of each function generating value for the organization.
  • B. What are the benefits that the PMO is generating for the organization.
  • C. The probability of each benefit being served by the selected set of functions.
  • D. What are the most important expected benefits for PMOs.


Answer : C

The balance of a PMO’s mix of functions is fundamental because

  • A. Allows the workload to be balanced over time.
  • B. It allows the costs of the PMO not to be concentrated in a specific period.
  • C. It allows investments to be made in a balanced way over time.
  • D. It allows stakeholders to realize and recognize the value of the PMO over time.


Answer : D

Which of the following actions would not be recommended to improve the result of the PMO ROI?

  • A. Reduce PMO costs and modify selected functions for the PMO.
  • C. To evolve the maturity of the functions selected for the PMO and to develop the competencies of the PMO members.
    C. Allow the PMO to take a more strategic approach, focusing on the business of the organization.
  • D. Expand the scope of projects under the PMO mandate.


Answer : A

What is the minimum recommended value for the Expectation Adherence Indicator?

  • A. There is no recommended value, but the lower the indicator, the greater the risk of not reaching the expected financial return for the PMO.
  • B. Between 70% and 80%.
  • C. There is no recommended value, but the lower the indicator, the greater the risk of not reaching the set of stakeholder expectations.
  • D. At least 80%.


Answer : D

How many steps does the PMO VALUE RING have?

  • A. 7
  • B. 8
  • C. 6
  • D. 5


Answer : B

Essentially, to be successful and recognized, a PMO should be able to

  • A. Reduce the waste of resources on projects.
  • B. Improve the business results of the organization.
  • C. Generate perceived value for its stakeholders.
  • D. Complete projects on agreed cost and time.


Answer : C

What are the most common PMO stakeholders?

  • A. Upper management, functional managers, and external clients of the organization.
  • B. Upper management, project managers, functional managers, and all other employees of the organization.
  • C. Upper management, project managers, and external suppliers.
  • D. Upper management, project managers, functional managers, and project team members.


Answer : D

Many PMOs fail due to a lack of sponsorship. This is a

  • A. Myth, because the lack of sponsorship is not the cause of failure, but a consequence – or evidence – of a lack of alignment with the stakeholders’ expectations.
  • B. Fact, because without the support of upper management a PMO can not survive.
  • C. Myth, since the PMOs do not fail, they only generate below-expected results.
  • D. Fact, as the failure of many PMOs is due to lack of necessary investments.


Answer : A

What is the recommended PMO VALUE RING evaluation cycle?

  • A. 12-month cycles, starting on its set up or first evaluation.
  • B. Every 5 years.
  • C. Only once, when the PMO is being set up.
  • D. There is no recommended cycle.


Answer : A

The PMO VALUE RING uses as a basis to provide recommendations:

  • A. The user’s successful experiences.
  • B. The collective intelligence of the global community of PMO professionals.
  • C. The best academic references available.
  • D. The opinion of a renowned expert on the topic.


Answer : B

The greater the maturity of a PMO:

  • A. The greater the PMO cost.
  • B. The greater is the PMO team.
  • C. The greater the value generated for the PMO stakeholders.
  • D. The greater the number of functions performed by the PMO.


Answer : C

What does the target/desired maturity level for a function mean?

  • A. It should always be less than the current maturity level.
  • B. It is the level of sophistication desired for the function at the end of the evaluation cycle.
  • C. It is the level of competencies to perform a particular function.
  • D. It is the level of sophistication desired for the function at the beginning of the evaluation cycle.


Answer : B

What is the difference between the internal goals and the external goals of the PMO?

  • A. External goals involve external stakeholders in the organization.
  • B. Internal goals do not suffer direct influence from stakeholders.
  • C. Internal goals are agreed upon with the PMO team and external goals are agreed upon with PMO stakeholders.
  • D. Internal goals are used to measure the performance of the PMO team.


Answer : C

What essential aspects should be addressed in the development of action plans for the evolution of the PMO maturity?

  • A. Strategy, tactics and operation
  • B. Current maturity, target/desired maturity and maximum maturity
  • C. Short, medium and long term
  • D. Processes, people and technology.


Answer : D

What defines a PMO function as strategic?

  • A. Be directly related to organizational strategy or upper management.
  • B. Be performed by the upper management.
  • C. Be directly related to business processes.
  • D. Contribute to strategic planning.


Answer : A

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Exam contains 40 questions
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