Microsoft Power Automate RPA Developer v1.0

DRAG DROP
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Case study
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This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.


To start the case study
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To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.


Background
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First Up Consultants is a professional services organization headquartered in Europe, with offices in North America. The company supports small- to medium-sized and enterprise organizations with a range of information technology, project management, change management, and finance management consultancy needs. The organization employs 500 full-time consultants and engages with over 1,000 external contractors to support the delivery of its various projects.


Current environment
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The company has been using Microsoft Power Platform for several years and currently has the following implemented:

• A model-driven app named Project Planning Application that is used by the project management office (PMO) team within the company to plan, schedule and collate information for each client project. The application supports the following functionality areas:
o Storage for project-level information, such as start date, end date and client data.
o A series of inputs to capture detailed information for statements of work as part of a standard document format. This information is manually entered by the PMO team.
o Information regarding internal and external consultants is stored within a custom table called Resources.
o Information within the Resources table regarding full-time consultants is typically populated manually by the PMO team. For external consultants, the company regularly attends industry events and collates business cards for potential new employees or external contractors. Information regarding these individuals is then manually entered into the application. The PMO team then asks suitable candidates to complete an application form in Microsoft Word standard format and upload it via a secure URL. Again, the PMO team then manually enters the data into Project Planning Application.
• A canvas app named Time Entry Application is used by the employees and external contractors to capture the time worked on projects. The application has been configured with the following defined controls:
o dpStartDate: A date picker control to indicate the start date of the time entry.
o dpEndDate: A date picker control to indicate the end date of the time entry.
o inptDescription: A control used to indicate the type of activity and project worked on.
• A mobile app stores the current user's email address as part of a variable called varUserName.

The company uses Microsoft SharePoint on premises to store all sensitive documents. Company policy mandates that all client-related documents are stored within this environment only.

The company uses SAP as its back-end accounting system. The company maintains separate SAP systems in each legal jurisdiction where it is based. The system is relied upon for the following critical business processes:
• External contractors working on a project send their invoices to a dedicated mailbox that is monitored by the company's accounting team. The accounting team must then manually process these invoices into SAP at the end of each month. Due to the number of external contractors, hundreds of invoices must be processes monthly.
• Basic API access for the SAP system is provided via a mixture of native application APIs and a middleware Simple Object Access Protocol (SOAP) API hosted on premises. The middleware API supports the ability to post time entries against the relevant projects in any SAP system by specifying the system and client ID as a query parameter in the URL. The middleware API was developed several years ago, and the source code is no longer available. Data is returned in XML format, which can then be analyzed further.
• When a project enters the closure phase, members of the PMO team need to navigate to SAP, enter some details, and then capture information from a PDF that is generated and opened on the screen, such as the final settlement amount. This information is then manually entered into Project Planning Application.

The company maintains a separate system containing detailed profile information regarding internal employees. The PMO team currently manually enters information from this system into the Resources table. Developers in the company have created a modern REST API for this system, which is actively maintained. The system contains highly sensitive personal information (PI) regarding each employee.

The company has several on-premises Windows environments that it has identified as suitable for usage because they exist within the same physical network as SAP and the middleware API. These environments must be patched regularly, and all activities targeting these environments must be automated.


Project Planning Application
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• Rather than manually populating the statement of work information, users should place it in a SharePoint folder for this information to be extracted and mapped to the correct inputs.
• A new automation is required to integrate with the profile information system. Because the company plans to consume this data in several ways, a streamlined mechanism for working with the API is required to improve reusability.
• An automation is required to handle the project closure steps in SAP and to store the relevant information from SAP into the app.
• Once a new candidate uploads a completed application form, information from the form should be copied automatically into Project Planning Application.


Time Entry Application
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• Time Entry Application needs to be extended to integrate alongside SAP, ensuring postings for time entries are processed successfully. When a time entry is submitted, the entry should be posted automatically to SAP.
• Time entries must always be submitted with relevant text that indicates the type of activity and project worked on.
• The automation should be able to detect and handle any errors that occur when posting individual time entries.


Invoice Processing
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• Invoices sent to the account’s mailbox must be processed automatically and created as invoices within SAP.


General
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• Development efforts should be avoided or mitigated when there is native functionality already available.
• Reusability of components is desired to assist citizen developers in creating any solutions in future.
• All automation activities should run without disruption during an outage or a patching cycle.
• Use of username and password credentials should be avoided.
• Automations should not rely on human intervention to execute.
• Use of public cloud file services should be restricted.
• Where possible, JSON should be the preferred format when transferring data.


Issues
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• Users within the PMO team report that it takes many hours to put the data from each business card into the system.
• You create the automation to process the time entries, called Submit Time Entry, and add it to the application. Users report issues with the formula used to connect to the automation.
• During a monthly patch cycle, IT support team members cannot identify the correct steps to patch the machine without disrupting any automation.
• While performing an audit of the new solution during the test phase, the company's information security team identifies that users can freely save confidential documents to OneDrive for Business.
• When creating the automation for the project closure process, you discover that some of the required information needs to be exported via the SAP GUI and extracted from a comma-separated value (CSV) file.
• When building the automation for the profile information system, you identify that all requests into the API will fail unless the following HTTP header value is specified:
o Accept: application/json


You need to build the automation for Time Entry Application.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A procurement department is using email to collect large volumes of quotes from vendors.

Data from quotes, including vendor data and quote terms, must be stored in Microsoft Dataverse.

You need to create a solution to automate the process.

Solution: Cloud flow using the Extract most relevant words and phrases from text AI Builder model

Does the solution meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A procurement department is using email to collect large volumes of quotes from vendors.

Data from quotes, including vendor data and quote terms, must be stored in Microsoft Dataverse.

You need to create a solution to automate the process.

Solution: Extract custom information from documents AI Builder model.

Does the solution meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A procurement department is using email to collect large volumes of quotes from vendors.

Data from quotes, including vendor data and quote terms, must be stored in Microsoft Dataverse.

You need to create a solution to automate the process.

Solution: Cloud flow using the Extract information from invoices AI Builder model

Does the solution meet the goal?

Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study:
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background:
Contoso Pharmaceuticals distributes specialty pharmaceuticals, ingredients, and raw materials throughout North America. The company has 33 offices and 12 warehouses across the US, Mexico, and Canada. As their customers’ needs grow in sophistication, Contoso wants to delight customers with breakthrough products, exceptional service, and on-time delivery of materials. They want to automate time consuming and manual processes that are prone to error. Contoso wants to consolidate and automate ordering and fulfillment processes.

* The company has a fleet of 500 delivery trucks. The company has 150 drivers and uses third-party contractors to deliver goods.
* The company has 400 warehouse workers and 30 finance clerks.
* Contoso has 85 sales representatives and 50 customer service representatives. Sales representatives spend most of their time on the road visiting customers or prospects.
* The IT department consists of four system administrators and six system analysts.

Current environment:
Contoso Pharmaceuticals has a custom enterprise resource management (ERP) system. It is difficult to integrate other applications and services with the system. Office staff manually key in purchase orders, customer orders, and invoices after they receive a scan or hard copy of an agreement.

Applications:
* The company uses a custom supplier management system named SMSApps that runs on each user’s workstation. The system is costly to run and maintain. SMSApp does not have an API.
* Sales representatives manage customer requests by using Dynamics 365 Sales.
* Contoso has Microsoft Power Platform development, user acceptance testing (UAT), and production environments.
* Administrators create one Accounts Payable (AP) mailbox for each environment to support testing.
* The use of a DLP policy and Desktop Flow development is specified as part of the automation requirements.

Business Process:
1. Sales representatives create quotes by using a Microsoft Word document template. The template allows representatives to include product, quantity, and cost estimation details that will be needed to fulfil an order. The representative converts quotes to a PDF file and emails the file to the customer for approval.
2. The sales representative alerts the finance team about the new order and emails the finance team a copy of the quote for processing.
3. The finance team prints the quote and manually creates a purchase order (PO) into SMSApp to request materials from a known and trusted vendor.
4. The SMSApp distributes the PO to stakeholders. The system sends a copy to a shared finance team mailbox.
5. Once a PO is fulfilled by a vendor, the system sends an email to the finance mailbox. The finance team releases an order to the warehouse.
6. Materials are shipped from the vendor to one of Contoso’s warehouses. Warehouse workers enter key information from the waybill into SMSApp. The materials are unloaded and racked in the warehouse until they are shipped to customers.
7. Upon checking for new daily orders in SMSApp, they see an open order is pending that is awaiting the newly received materials.
8. The Warehouse worker loads an order onto a truck for delivery and marks the order as complete in SMSApp.
9. Sales representatives provide fulfillment status and tracking information for orders.
10. A finance clerk prepares an invoice and sends the invoice to the customer by email. The clerk sends a copy of the email to the shared AP mailbox.
11. The AP team monitors the shared mailbox to confirm that the customer has paid the invoice.
Functional requirements:
* Large volume orders must be processed before other orders.
* Invoices must be cross-checked with received items against packing slip for shipments.
* The finance team must be able to analyze patterns in transactional data to conduct fraud prevention activities.
* You must automate the process of entering data about incoming orders into SMSApp.
* The solution must follow the principle of least privilege.

Purchase Order Quantity flow:
* You must create an unmanaged solution to update purchase order details in SMSApp. The flow must use a manual trigger.
* Members of Accounts Payable team will be testers for the solution. They must be able to access the Purchase Order Quantity flow.
Flow for processing invoice data:
* You must create a flow to monitor the AP mailbox. When an invoice arrives as an attachment in the inbox, the flow must automatically process the invoice data by using a form processing model. The flow must cross-check the received items against the packing slip.
* You must use different Accounts Payable email addresses for development, user acceptance testing (UAT), and production environments.
* You must use an environment variable to represent the Accounts Payable mailbox for the environment in use.
* You must be able to use the environment variable across multiple cloud flows, a custom connector, and a canvas app.
Technical requirements:
* Users must only be allowed to connect to and access systems that are required for the employee to perform required job tasks.
* All automation flows must be either co-owned or shared between staff.
* All employees must be able to access the new environment to build personal productivity automations.
* You must distribute the workload for desktop flows to optimize productivity.

Monitor flows:
* All data extracted from Invoices should be stored in a custom Dataverse entity. Only employees who are part of Finance role should be able to edit all Invoice data but must be prevented from creating or deleting one.

Invoice data:
All users report that they can see and modify invoice data.

New environment:
* The IT department creates a new environment. A user creates a cloud flow named FlowA in the environment that triggers a desktop flow. A user reports that the cloud flow does not trigger the desktop flow to run.
* Microsoft Dataverse is not provisioned in the new environment. You attempt to create a Desktop flow in the default environment but receive a Dataverse error message and cannot proceed.

Data entry automation flow:
An administrator runs a new desktop flow in the development environment to automate data entry into SMSApp. The flow automatically reverts to a suspended state.

Order fulfillment flow:
You must automate the customer communication process by using an unattended desktop flow. The flow must check the fulfilment status of each active order in SMSApp. If an order is fulfilled, the flow must send the customer an email that includes tracking information for their order.


You need to configure permissions for the Purchase order quantity flow.
Which permission should you assign?

HOTSPOT -
You need to determine the causes for the reported issues.
What are the causes? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to resolve the fulfillment status flow issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each connect selection is worth one point.

You need to implement security to resolve the invoice data issue.
Which three actions should you perform? Each correct answer present part of the solution.
NOTE: Each correct selection is worth one point.

You need to configure the flow for processing invoices that arrive in the AP mailbox.
Which three elements should you use? Each correct answer presents pat of the solution.
NOTE: Each correct selection is worth one point.

You need to identify the cause for the SMSApp data entry issue.
What is the root cause?

HOTSPOT -
You need to configure the solution.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

HOTSPOT
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You are developing a cloud flow.

You write expressions for the following JSON object. (Line numbers are included for reference only.)



The flow parses JSON data by using the following schema:



For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You have a desktop flow that interacts with a desktop-based application. You plan to enter data into each field by using the Send keys action.

You test the flow. The Send keys action runs successfully but the input fields are empty.

You need to add a step before the Send keys action to resolve the issue.

Which two steps can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

HOTSPOT
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You create the following flow:



Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.

NOTE: Each correct selection is worth one point.