Genesys Cloud Architect Certified Specialist v1.0

Which function returns a new instance of DateTime initialized with the specified values?

Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/PM settings”.

The FindSkill() function is not case sensitive when performing a search.

What is the maximum prompt file size you can upload?

Changes in system prompts will take effect within a couple of minutes, whereas changes to user prompts may take up to an hour to take effect.

Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav file under the English (United States) (en-us) language.

When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.

Select the correct expression to create a date-time with the year 2020 for the third of may at 12:00 AM.

Select all the naming requirements for prompts. (Choose two.)

You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)

To route an incoming call based on the current time, _____ is the best method.

Arrange the listed schedule groups based on call flow priority.
1. Closed
2. Emergency
3. Open
4. Holiday

When creating a schedule, which of these frequency types are available for the Repeating event feature? (Choose four.)

If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.