Certified Implementation Specialist - Service Mapping v1.0
Question 1
When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?
- A. Set variable
- B. Match
- C. Create connection
- D. Parse file
Answer : D
Question 2
Using Pattern Designer, which one of the following Delimited Text Parsing Strategies could be used to parse CO from the string?
Location,Denver,CO
- A. Delimiter of a comma and position 3
- B. Delimiter of Location, and position 2
- C. Delimiter of Denver and position 2
- D. Delimiter of a comma and position 2
Answer : B
Question 3
In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?
- A. Task, Description, Created
- B. Node, Type, Resource, Number
- C. Source, Number, Task
- D. Source, Node, Type, Resource
Answer : D
Question 4
In Service Mapping, when an application is identified as a Generic application, which one of the following is the cause?
- A. No Pattern Identification Section matches
- B. No Pattern Identification and Connection Section matches
- C. No Identification Rule exists
- D. No Pattern Connection Section matches
Answer : A
Question 5
Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?
- A. Management IP address
- B. MAC address
- C. Public IP address
- D. MIB address
Answer : A
Question 6
Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?
Version 5.2.0
- A. Version (\.*)
- B. Version\s+(\d+\.\d+\.\d+)
- C. Version (\d+)
- D. Version (\d+).(\d+).(\d+)
Answer : A
Question 7
Which of the following reasons would a prospect consider purchasing ServiceNow Event Management? (Choose three.)
- A. Determine impacted services from a given event/alert.
- B. Provide software deployment capabilities to patch problem infrastructure.
- C. Automatically generate incidents for certain classes of alerts.
- D. Provide state of the art monitoring capabilities across a wide array of different types of infrastructure.
- E. Consolidate events from disparate monitoring tools into a consolidated central system.
Answer : ABE
Question 8
When running Service Mapping discovery, which of the following represents the root cause of the error?
“Failed to access target system. Access is denied”
- A. SSO authentication error
- B. CLI permissions error
- C. Applicative permissions error
- D. Windows authentication error
Answer : A
Question 9
Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?
- A. Input, Pending
- B. Input, Ready
- C. Output, Pending
- D. Output, Ready
Answer : D
Question 10
Assume an Apache Web Server Identifier Entry is configured as shown:
If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?
- A. An identification error will occur.
- B. The Apache Web Server CI will be reclassified as a Web Server CI.
- C. The Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMDB.
- D. A duplication error will occur.
Answer : C
Question 11
Which one of the following describes when the MID Server config.xml file is read and used?
- A. Config.xml file updated and saved
- B. Config.xml file created and saved
- C. MID Server application stop
- D. MID Server application start
Answer : B
Question 12
In Service Mapping, which one of the following must be available or created in advance, in order to be able to create a Discovery Pattern?
- A. Process Classifier
- B. Identification Rule
- C. CI Type/Table
- D. Application Service
Answer : C
Question 13
Which one of the following is a valid format when entering SSH Private Key credentials?
- A. PEM
- B. PGP
- C. PDP
- D. PMI
Answer : A
Question 14
Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?
- A. All three MID Servers will be used during the Port Scan phase and all three will be used during the classification phase.
- B. Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.
- C. Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.
- D. All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.
Answer : A
Question 15
In the following image of the Discovery Log, the green S represents which one of the following?
- A. A library in the Connection Section of a pattern
- B. A step in the Connection Section of a pattern
- C. A step in an Identification Section of a pattern
- D. A library in an Identification Section of a pattern
Answer : B