What is used to organize work into tasks and can also be published in the service catalog as catalog items?
Answer : A
What can be used to separate field service management data, processes, and administrative tasks into logical groupings called domains?
Answer : B
Which ServiceNow integrations for Field Service Management (FSM) are available? (Choose two.)
Answer : AE
What needs to be enabled in the field service configuration order to allow customers to digitally sign and confirm work orders?
Answer : C
Enabling the Use dispatch queue option in the field service assignment configuration allows dispatchers to?
Answer : B
What is used to categorize different types of work for time reporting?
Answer : B
What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?
Answer : C
What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?
Answer : B
Transfer order line tasks are used to move which type of record through the asset shipment and drop-off transfer process?
Answer : D
Which mobile application does field service use?
Answer : A
What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?
Answer : A
Each matching criteria defined in the dynamic scheduling configuration task filter is assigned a default weight of?
Answer : B
When a dynamic scheduling task filter's auto assignment frequency is set to immediate, what happens?
Answer : A
Task filters, task ordering rules, and un-assignment constraints are key components of which feature?
Answer : D
As it pertains to time recording, FSM Rate Card Task Work (Billable) and FSM Rate Card Task Work OT (Billable), are examples of what?
Answer : B
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