Certified Implementation Specialist - Event Mangement v1.0
Question 1
Copies of checks that have been included in Agent Client Collector policies are known as what?
- A. Check definitions
- B. Check models
- C. Check clones
- D. Check mirrors
- E. Check instances
Answer : E
Question 2
How often do baseline event connectors retrieve events?
- A. Every 30 seconds
- B. Every 2 minutes
- C. Every 10 minutes
- D. Every 1 minute
- E. Every 5 minutes
Answer : B
Question 3
Which attribute correlates multiple events to one alert?
- A. Additional_info
- B. Message_key
- C. Metric_name
- D. Short_description
Answer : B
Question 4
What attribute is used to consolidate events into a single alert?
- A. Event Rules
- B. Message Key
- C. Alert Priority
- D. Severity
Answer : B
Question 5
Which attribute within an event needs to be exactly the same to allow for deduplication?
- A. Metric Name
- B. Message Key
- C. Type & Node
- D. Description
- E. Correlation ID
Answer : B
Question 6
In default configuration using baseline connectors, how often is event data collected from event sources?
- A. Once every minute
- B. Every 2 minutes
- C. Twice every minute
- D. Every 5 minutes
Answer : B
Question 7
What applications are included in the ITOM Health product?
- A. Event Management and Operational Intelligence
- B. ITOM Visibility
- C. Discovery and Service Mapping
- D. Cloud Management
Answer : A
Question 8
What is one of the main benefits of using Event Management and Operational Intelligence?
- A. To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.
- B. To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.
- C. To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.
- D. To proactively warn against possible service outages using a range of advanced predictive machine learning methods.
Answer : D
Question 9
MID Servers provide important functions in your ITOM Health deployment.
What does MID stand for?
- A. Management, Instrumentation, and Discovery
- B. Messaging, Integration, and Data
- C. Monitoring, Insight, and Domain
- D. Maintenance, Information, and Distribution
Answer : A
Question 10
Out-of-the-box, how often do the events get processed in ServiceNow?
- A. Every 5 seconds
- B. Every minute via a scheduled job
- C. As soon as the event record is inserted via a business rule
- D. Depends on connectors used
Answer : A
Question 11
HOTSPOT -
In what sequence are events processed?
Answer : 
Question 12
Which is not a valid method for accessing alert intelligence?
- A. In the right-click menu of an alert list, select Open in Workspace
- B. By appending/workspace to your instance URL
- C. The application navigator Alerts Console menu item
- D. The application navigator Alert Intelligence menu item
- E. Within an open alert record, click the Open in Workspace button
- F. Select the Lists tab in operator workspace
Answer : C
Question 13
To determine the top incidents for the CI associated with an alert, where is the best place to look?
- A. Alert Insights
- B. Incident List View
- C. CMDB Health Dashboard
- D. Event Management Overview page
Answer : A
Question 14
Agent Client Collector is built on what framework that enables you to adopt and extend monitoring checks from the community?
- A. Icinga
- B. Sensu
- C. SolarWinds
- D. Nagios
- E. Zabbix
Answer : B
Question 15
Based on the information shown, which of the following three alerts should be processed first?
-
A.
The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
1. Business services – (3.0, 1000000)
2. Severity – (1.0, 100000)
3. CI type – (60.0, 100)
4. Role – (2.0, 10)
5. Secondary – (0)
6. State – (1.0, 0.001) -
B.
The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
1. Business services – (4.0, 1000000.0)
2. Severity – (4.0, 100000.0)
3. CI type – (60.0, 100.0)
4. Role – (2.0, 10.0)
5. Secondary – (0)
6. State – (1.0, 0.001) -
C.
The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
1. Business services – (3.0, 1000000.0)
2. Severity – (3.0, 100000.0)
3. CI type – (60.0, 100.0)
4. Role – (2.0, 10.0)
5. Secondary – (0)
6. State – (1.0, 0.001) - D. They should be processed in the order in which they were received.
Answer : B