Administration Essentials for Experienced Admin v1.0

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Exam contains 379 questions

SIMULATION -
Describe what Delegated Administrators CAN do:



Answer : See the solution below

1. Create and edit users
2. Reset passwords
3. Create default sales teams
4. Create personal groups for users
5. Assign users to profiles
6. Login as a user who has granted login access

SIMULATION -
Describe what Delegated Administrators CANT do:



Answer : See the solution below

1. Create new profiles
2. Add fields

A developer wants to create a mashup to display a contact's location using Google Maps. Which of the following is not a necessary step in developing this mashup?

  • A. Deciding on the parameters needed for submission.
  • B. Creating an S-control to pass the URL to Google Maps.
  • C. Creating a URL with merge fields to pass to Google Maps.
  • D. Coding the HTML/JavaScript in an S-control to retrieve the results.


Answer : D

SIMULATION -
Explain the 4 primary steps in the typical de-dupe process



Answer : See the solution below

1. Establish what qualifies as a duplicate.
2. Find a common identifier.
3. Determine which other fields and methods can be used to de-dupe.
4. Merge the losing records into the winning record.

Find the correct sequence of definitions:
1. Data migration
2. Data management
3. Data enrichment
4. Data cleansing
5. Data de-duplication

  • A. 1B, 2D, 3E, 4A, 5C
  • B. 1C, 2D, 3E, 4B, 5A
  • C. 1A, 2D, 3E, 4C, 5B
  • D. 1B, 2D, 3C, 4A, 5E
  • E. 1B, 2C, 3D, 4A, 5E


Answer : A

SIMULATION -
How can you create a separate dashboard for each user and have it only visible to that user?



Answer : See the solution below

Clone the dashboard and put it in a separate folder that is only accessible to that user.

SIMULATION -
How can you measure adoption beyond the number of logins?



Answer : See the solution below

1. Track how often users are using new features after training sessions.
2. Run spot checks on data, track usage with regards to the financial calendar (last minute entries versus consistent usage).
3. Track training sessions in SFDC.

SIMULATION -
How can you take away a user's ability to run reports while allowing them to view dashboards?



Answer : See the solution below

Remove the "Run Reports" and "Create and Customize Reports" profile permissions. This will still allow the user to view dashboards.

How do admins enable users to view tags?
Select all that apply:

  • A. Enable Private Tags
  • B. Enable Public Tags
  • C. Add Tags to page layouts
  • D. All of the above


Answer : D

Explanation/Reference: Click Your Name | Setup | Customize | Tags| Tag Settings.
Select Enable Personal Tags and Enable Public Tags to allow users to add personal and public tags to records. Deselect both options to disable tags.
Specify which objects and page layouts should display tags in a lag section at the top of record detail pages. The tag section IS the only way that a user can add tags to a record.
For example, if you only select account page layouts, users in your organization can only tag account records. Additionally,
If you only select account page layouts for personal tags and not public tags, users can only tag account records with personal tags.

SIMULATION -
How do the Excel connector and SFDC reports differ in their support for filter criteria?



Answer : See the solution below

Excel Connector: Query is one object per query, using the API.
Reports: offer multiple objects, and/or criteria

How many characters can a formula field contain?
Select all that apply:

  • A. 200
  • B. 500
  • C. 1000
  • D. 3900


Answer : D

Explanation/Reference: To optimize, use CONTAINS first, then CASE, then IF.

How many days of setup audit history can you download?

  • A. 7
  • B. 30
  • C. 90
  • D. 180
  • E. 365
  • F. You can't download this information due to security


Answer : D

How many fields can you track per object using Field History Tracking?

  • A. 5
  • B. 20
  • C. 50
  • D. Unlimited
  • E. None of the above


Answer : B

Explanation/Reference: You can track up to 20 fields for Field Tracking History. Don't confuse this with Chatter feed notifications which can track more than 20 fields.

How many letters do you have to enter for the auto-complete to work?

  • A. l
  • B. 2
  • C. 3
  • D. 4


Answer : A

Explanation/Reference: Auto complete will begin to auto prompt on the first keystroke.

How many levels deep can cross-object formulas go?

  • A. 2
  • B. 3
  • C. 4
  • D. 5
  • E. None of the above


Answer : D

Explanation/Reference: Documentation shows 10 unique relationships, but study guide and some community answers show 5.

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Exam contains 379 questions

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