TS: Designing, Assessing, and Optimizing Software Asset Management (SAM) v53.5

Your customer has the following key performance indicators:
The SAM plan is defined and approved.
Sign-off on SAM reports is performed annually.
Direct SAM responsibility is identified throughout the organization.
You need to identify the minimum SAM maturity level represented by all of these indicators.
Which maturity level should you identify?

Your customer's network consists of one Active Directory forest. The network contains a
Microsoft Systems Center Configuration Manager (CfgMgr) server.
CfgMgr clients are deployed on all desktop computers. CfgMgr clients are not deployed on the servers. All software installed on the servers is added to the inventory.
You need to complete the software inventory.
What should you do?

Your network contains 1,000 thin clients.
An automated inventory system manages all software accessed from the thin clients.
You need to ensure that Microsoft Office inventory information is up-to-date.
What should you do?

Your customer performs a complete hardware inventory. The customer uses a SAM tool to collect software deployment data from all computers.
You need to validate the accuracy of the data.
What should you do?

Your customer plans to replace several physical servers for virtual servers. The customer does not plan to modify the software inventory.
The customer signs all financial statements and confirms that all fixed asset reports are complete.
You need to reconcile an inventory against the fixed asset report.
Which inventory should you reconcile?

Rate your level of proficiency with audit procedures (i.e. ITIL SAM-related standards,
ISO/IEC 19770 standards).

You manage all software licenses for a company named Contoso, Ltd. Contoso licenses all
Windows desktop computers under an OEM licensing agreement and all Microsoft Office
Professional licenses under a volume licensing agreement.
Following an acquisition, Contoso plans to transfer all licenses to an unaffiliated company named Litware, Inc.
You need to transfer all licenses from Contoso to Litware.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

Your customer has 4,000 Windows-based network devices. NetBIOS is disabled on all devices.
You need to recommend a tool to collect software deployment inventory.
Which tool should you recommend?

Your customer has a software inventory tool and a SAM tool. The database of the SAM tool is linked to the software inventory tool.
The SAM tool has an application recognition library. The library contains a list of software that the SAM tool can identify.
You discover that the software inventory tool does not list any Microsoft Office 2007 installations. You verify that Office 2007 is installed on several desktop computers.
You need to ensure that the software inventory tool manages all Office 2007 installations.
What should you do?

You are validating inventory accuracy for a customer.
You gather the following data about the installation of Microsoft Office:
All licenses are for Office Professional Edition.
Many computers report multiple installations of Office.
The customer purchased all Office licenses through volume licensing.
You plan to generate an inventory detail report.
You need to include the appropriate number of Office installations in the report.
Which number should you include?

How many years of experience do you have designing, assessing, and optimizing
Software Asset Management (SAM)?

Your customer allows employees to purchase and install software on company computers.
You need to ensure that the customer can take advantage of volume licensing.
What should you do?

Your customer purchases 80 Windows-based desktop computers that have Microsoft
Office Professional preinstalled. The customer does not have Microsoft Software
Assurance.
You need to create a single image for all computers that is compliant with product licensing.
Which media should you include in the image?

Your customer has multiple departments named Human Resources, IT, Procurement, and
Security.
The customer has a SAM program. The customer's license management process is manual.
You plan to automate the license management process.
You need to identify which data source must be used to automate the license management process.
Which data source should you identify?